Hindi for Healthcare Reception Teams
Practise appointments, reception directions, arrival steps and routing requests to the right staff member.
What will staff practise?
- Confirm an appointment time and location.
- Explain the check-in desk and where to wait.
- Route clinical questions to the appropriate staff member.
Practice covers routine reception communication. Use your workplace procedures for clinical questions, urgent requests and interpreter services.
Sample role-play
A visitor arrives for an appointment. Show them where to check in and explain who can answer a question about their care.
| Hindi | Roman Hindi | English |
|---|---|---|
| आपको कितने बजे बुलाया गया है? | Aapko kitne baje bulaaya gaya hai? | What time is your appointment? |
| कृपया पहले स्वागत कक्ष में अपना नाम दर्ज कराइए। | Kripya pehle swaagat kaksh mein apna naam darj karaaiye. | Please check in at reception first. |
| मैं आपका सवाल संबंधित कर्मचारी तक पहुँचा दूँगा। | Main aapka savaal sambandhit karmachaari tak pahuncha doonga. | I’ll pass your question to the relevant staff member. |
Role-play checklist
- Confirm the time.
- Explain the arrival step in order.
- Route the question according to the team’s procedure.
Plan training for your team
See all Corporate Hindi programmes · Workplace Hindi phrase sheet