Hindi for Pharmacy Counter Staff
Practise routine counter greetings, queues and collection requests, and hand questions to the pharmacist.
What will staff practise?
- Greet a customer and ask whether they are waiting or collecting an order.
- Explain where to queue or wait for the next colleague.
- Refer questions about medicines to the pharmacist.
Practice covers routine counter communication. Refer questions about medicines to the pharmacist.
Sample role-play
A customer asks about an order and then asks a question about a medicine. Explain the next desk step and refer the question.
| Hindi | Roman Hindi | English |
|---|---|---|
| क्या आप अपना ऑर्डर लेने आए हैं? | Kya aap apna order lene aaye hain? | Are you here to collect your order? |
| कृपया इस काउंटर के पास इंतज़ार कीजिए। | Kripya is counter ke paas intezaar kijiye. | Please wait near this counter. |
| मैं आपका सवाल फ़ार्मासिस्ट तक पहुँचा दूँगी। | Main aapka savaal pharmacist tak pahuncha doongi. | I’ll pass your question to the pharmacist. |
Role-play checklist
- Confirm the routine request.
- Give a clear waiting instruction.
- Route the medicine question to the pharmacist.
Plan training for your team
See all Corporate Hindi programmes · Workplace Hindi phrase sheet